Merchandise returned for a refund or exchange must be returned within 30 days of purchase, must be unused, in resalable condition, in original unopened packaging, and accompanied by the original store register receipt. Do not write on the package. Putting gas into a remote control product constitutes used merchandise. All refunds or exchanges are handled on item by item basis.

Defective products [missing or mal-formed parts, etc.] can be returned for refund or exchange under the following conditions - Merchandise must be returned in its original package.  Do not write on the package.  We will not exchange or provide a refund on any product with the packaging having "defective" or any other information written on it.

R/C products are guaranteed by the manufacturer.  Defective products must be returned to the Manufacturer under their warranty terms.  We do not accept returns on any remote control item.  If you are having trouble with an R/C product, we will work with you to get it working properly if we can.  We no longer accept returns on GWS products, all sales are Final. Installing and using an R/C rechargeable battery or servo unit constitutes used merchandise.

Limits Of Responsibility:
We accept no responsibility for crash damage. It is impossible to determine for certain whether crash damage was the result of a radio system failure or pilot error. We accept  no responsibility for crash damage occurring during the use of any radio-controlled model.  Electrical polarity must be properly observed in hooking up electrical components. Current limits must be observed with batteries, speed controllers, and electric motors. Fuses must be used with all electrical components where indicated (example: speed controllers).

Packing orders involves human interaction. Occasionally human error results in a missing or incorrect item being sent with your order. If this happens, notify us immediately (preferably by Phone).  We will resolve each problem on a case by case basis. All returns must include a copy of the original packing list that came with your shipment.  Defective merchandise will only be replaced or refunded within 30 days of purchase at our discretion. Include a brief note describing the defect on a separate piece of paper.  Servo returns must include the complete unopened accessory package.